But in spite of the high-mindedness off Ocwen’s trademarked slogan, ? Permitting Residents Is exactly what We Perform!, there have been trouble in the spades. Other servicers additionally use different varieties of application – some proprietary – that may cause compatibility dilemmas. If in case big rates-reducing is actually accompanied, such as for instance outsourcing important support service information to help you Asia, communication situations try heightened.

First and foremost, when a unique servicer acquires an old mortgage collection discover good learning contour, a feel-up-to-price concerning your reputation of the loan and you may just what possess or was not done to follow-up wants financing improvement

Centered on ex-Litton Financing Upkeep employee, Chris Wyatt, as a result, your left hand tend to has no idea just what right-hand has been doing, and sometimes neither hands cares to recognize this drawback. [Read more…]